Meet our new Swarovski Christmas tree topper. Well, almost. We ordered it off e-Bay last week -- it's not made by Swarovski anymore and unavailable in Swarovski stores -- and it arrived yesterday. Unfortunately, the center six-pointed star fell off its mount fell off as I attempted to remove it from the box. No pieces were damaged, but this was a sad development anyway.
Fortunately, we have a couple avenues of recourse. Swarovski does offer to repair broken merchandise, either for free under warranty (probably not the case here) or for a fee otherwise. The e-Bay seller has also offered to let us exchange the tree topper for a similar one or take a $15 refund for repair costs. We haven't decided which path to take yet, but we will soon.
on 2006-08-29 at 10:18 p.m.
The Wayback Machine - To Infinity And Beyond